Your visit, made easier

Patient Information.

What to know before your appointment, from scheduling and insurance to payment options and comfort concerns.

New patients

A Simple Start to Your Dental Care.

Our team wants the first visit to feel organized and welcoming. Here are the main steps to get started.

Schedule

Use our online scheduling portal or call the Florence office to request an appointment.

Share Your Information

Bring current insurance information, a medication list and any relevant dental records you already have available.

Talk With Us

Tell us about your goals, concerns, past dental experiences and anything that would help you feel more comfortable.

Insurance & payments

Convenient Ways to Manage Your Care.

Cole Family Dentistry accepts most insurance plans and files visits for patients. Because plan benefits vary, our team can help you understand what information is available for your specific coverage.

Payment Options

VisaMastercardDiscoverDebit CardsPersonal Checks

CareCredit Financing

CareCredit is accepted for eligible dental expenses. Financing terms and eligibility are set by CareCredit, so review current program details directly before applying.

Welcoming details inside a dental office
Patient receiving dental care with nitrous oxide
Dental anxiety & comfort

Tell Us What Would Help You Feel More Comfortable.

Dental anxiety is common. We encourage patients to speak up about sensitivity, past experiences or concerns before treatment begins.

  • Ask questions before treatment starts
  • Let the team know when you need a pause
  • Discuss sensitivity or anxiety in advance
  • Ask whether nitrous oxide (laughing gas) is appropriate for your visit

Laughing gas is available, but it is not automatically appropriate for every patient or procedure. Your dental team can discuss whether it fits your individual situation.

Patient forms

Forms Will Be Added From the Practice.

We will publish the official patient forms supplied by Cole Family Dentistry rather than recreating or guessing at medical paperwork.